Privacy Policy
Lalla Grill ("we," "us," or "our") values the privacy of our customers and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website www.lallagrill.com (the "Site").
1. Information
We collect information from you when you visit our website, register for an account, make a purchase, or contact us. The types of personal information we may collect include:
- Personal Identification Information: Name, email address, phone number, shipping address, payment information (such as credit card numbers), and other details you provide to us.
- Non-Personal Identification Information: Browser type, device information, IP address, operating system, and browsing behavior on our site (e.g., pages viewed, links clicked).
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience on our site, analyze trends, and gather demographic information. You can manage your cookie preferences in your browser settings.
2. How We Use Your Information
We use your personal information for various purposes, including:
- To process transactions and fulfill orders.
- To respond to customer service inquiries and support requests.
- To send order confirmations, shipping updates, and other transactional emails.
- To send marketing communications (if you have opted in to receive such emails).
- To improve our website, products, and services through analytics.
- To comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure servers. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, or providing customer support. These service providers are obligated to use your information only for the services they perform for us.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
- Legal Compliance: We may disclose your personal information if required by law, to comply with legal processes, or to protect our rights, property, or the safety of others.
- Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe link in the email or contacting us at [your contact email].
- Cookies: You can manage your cookie preferences through your browser settings. However, please note that disabling certain cookies may impact the functionality of our website.
6. Third-Party Links
Our website may contain links to third-party websites. These websites are not under our control, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page with the updated date. Please review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please submit an inquiry through the website.